Mersaly is a powerful WhatsApp communication platform built for businesses. Powered by the official WhatsApp Business API, it enables companies to send bulk messages, automate workflows visually, and track performance with advanced reporting tools.
Yes. Mersaly is fully compliant and operates through Meta’s official WhatsApp Business API. The platform does not rely on any unofficial or unsafe methods. Your WhatsApp account remains secure as long as your business follows WhatsApp’s Business and Messaging policies.
The regular WhatsApp Business app is designed for small-scale use with limited features and typically supports a single user or device. Mersaly, on the other hand, is built on the official WhatsApp Business API, allowing businesses to manage multiple agents, send campaigns to 100,000+ recipients, create automated workflows, integrate with external systems, and benefit from enterprise-level security and scalability.
Simply upload your contact list in CSV or XLSX format, with more import options coming soon. Then choose a Meta-approved WhatsApp template, schedule your campaign, and start sending. Each message is delivered individually to the recipient’s WhatsApp inbox — not as a group message — ensuring a professional and personalized communication experience.
The number of contacts you can message depends on your WhatsApp Business account messaging tier. New accounts usually start with the ability to message up to 250 unique contacts per day (around 7,500 per month). As your account quality and engagement improve, your limits increase automatically:
To send outbound messages through the WhatsApp Business API, Meta requires businesses to use approved message templates. With Mersaly’s visual template builder, you can easily create and submit templates directly to Meta for review. Most templates are approved within a few minutes, although the process can sometimes take up to 24 hours.
A template may be rejected for several reasons, including unclear variable usage, misleading or promotional content, spam-like wording, missing unsubscribe or opt-out instructions, or violations of WhatsApp policies. Mersaly helps reduce rejections by providing guidance and best practices while creating your templates.
No. You only pay a fixed monthly subscription to Mersaly for using the platform. Meta will bill you directly for the cost of the WhatsApp messages.
Yes, there is a full-featured 7-day trial period with the following limits: 100 contacts and 2 campaigns.
Yes, you can upgrade or downgrade your plan at any time. When upgrading, the new limits will apply immediately.
You will need to upgrade to a higher plan to continue sending campaigns for that billing cycle. Your limits reset every month.
No, there are no setup fees. You can create an account and start connecting your WhatsApp Business API in minutes.
Yes. Mersaly will offer a REST API for managing messages, contacts, and campaigns, along with webhooks for delivery reports and incoming messages. This will enable integration with e-commerce platforms, CRMs, ERPs, and other business systems. This feature is coming soon and will be available in the near future.
Yes. Mersaly uses strong, industry-standard security measures to protect your data, including AES-256-GCM field-level encryption, per-tenant encryption keys, and HMAC-SHA256 blind indexing. The platform is also designed to comply with GDPR and applicable data protection regulations such as KVKK.
Businesses must obtain clear and explicit user consent before sending messages. This can be done through web forms, SMS, email, or physical sign-up forms. Pre-checked checkboxes are not considered valid consent. Mersaly helps you record and track opt-in status for each contact to ensure compliance.
Mersaly provides a dedicated support ticketing system. Support requests are handled based on priority levels determined by your subscription plan, ensuring faster response times for higher-tier customers.
Account creation takes only a few minutes. If you already have an active Meta Business account, setup can be completed in 1–3 minutes, and your WhatsApp Business number can be connected instantly. Otherwise, connecting your number may take 1–3 business days depending on Meta’s review process.
By default, Mersaly supports sending up to 80 messages per second, depending on your WhatsApp Business API limits and account quality. Higher throughput may be available based on your Meta tier and sending reputation.